Amazon Appstore Android Shutdown: Refund Guide & Key Updates
Amazon is officially shutting down its Appstore for Android devices on August 20, 2025, after 14 years. This move does not affect Fire TV or Fire tablets, but millions of Android users are now facing the end of a major app marketplace—along with questions about refunds, Amazon Coins, and what happens to their purchased apps.
Why is Amazon Appstore Shutting Down on Android?
Amazon launched its Appstore in 2011 as a Google Play competitor but failed to achieve significant traction outside of Amazon hardware. With its global share dropping below 1%, Amazon has decided to concentrate efforts on Fire devices and Alexa/Prime services, where it has a loyal customer base and more control over the ecosystem.
What Happens to Purchased Apps & In-App Transactions?
- Apps Downloaded: Existing apps bought via Amazon Appstore may continue to work for now, but will not receive future updates, support, or bug fixes. Over time, these apps may become unstable or unusable.
- In-App Purchases/Subscriptions: Refunds are only possible for impacted subscriptions or recent purchases that stop working after shutdown. Amazon is reviewing cases on an individual basis.
- Migration: If your app is available on Google Play, you may be able to redownload or migrate. Otherwise, developers must act quickly to move their apps—Amazon is not guaranteeing developer support.
Amazon Coins: Refunds & Deadlines
- Amazon Coins, the platform’s now-discontinued virtual currency, will be automatically refunded after August 20, 2025, provided your account and payment details are up-to-date.
- Refund Process:
- Check your Amazon Coins balance via desktop/mobile browser (Appstore app may not be reliable now).
- Update your payment method in Amazon Wallet; refunds require valid, current credit/debit card to complete.
- Amazon advises users to verify balances and details prior to the shutdown.
- Automatic refunds may fail for dormant accounts or expired cards—if needed, contact Amazon customer support.
Action Steps for Users
- Check your Amazon Coins balance. Log in and note any unused balance.
- Update your payment info. Navigate to Amazon Wallet and ensure cards/bank details are current.
- Download or back up apps. Existing apps may run post-shutdown but without updates; developers aren’t required to migrate or support them outside Amazon.
- Contact support for individual refunds on impacted subscriptions or in-app purchases.
- Watch for emails from Amazon—some users will be notified about payment/account issues.
Key Points for Developers
- Amazon is not automatically migrating apps to Google Play.
- Developers must act fast if they want to retain users on Android devices.
FAQs: Amazon Appstore Shutdown & Refunds
Q: Will I lose apps bought on Amazon Appstore?
A: You may keep/use installed apps for now, but new updates/support are not guaranteed.
Q: Do I get refunds for purchases?
A: Refunds only apply in certain cases—impacted subscriptions or Amazon Coins. Most app purchases won’t be refunded unless there is a recent, unresolved issue.
Q: How do I get my Amazon Coins refunded?
A: Coins will be automatically refunded if your payment details are up to date. Double-check your Amazon account before August 20.
Q: Will this affect Fire tablets or Fire TV?
A: No—Amazon Appstore continues on Amazon-branded devices.
Final Tips
- Don’t wait till the last minute—refunds and downloads are only guaranteed up to August 20!
- Stay informed: update your email on Amazon, watch for final guidance.
- If you have apps you love, check if they exist on Google Play or other stores for future updates.
Act now to secure your money and protect your digital assets before Amazon’s Appstore closes for good on Android.